Returns
Returns Policy
You may return almost all new, unopened items within 5 days of delivery for a full refund (except delivery charges). Bespoke goods made to order cannot be returned for refund if they are correctly supplied as originally ordered.
You should expect to receive your refund within three weeks of giving your package to the return shipper, or a credit on your account, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (up to 5 business days usually).
If you need to return an item, please Contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
You may return almost all new, unopened items within 5 days of delivery for a full refund (except delivery charges). Bespoke goods made to order cannot be returned for refund if they are correctly supplied as originally ordered.
You should expect to receive your refund within three weeks of giving your package to the return shipper, or a credit on your account, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (up to 5 business days usually).
If you need to return an item, please Contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.